General Arrival & Check-In Information
Where Can I Download the Agenda?
Where Can I Download the Agenda?
You can download the full agenda for the Student & Workforce Housing Development Conference & Expo directly from the link below:
This agenda provides comprehensive details on session times, topics, speakers, and locations for both days of the conference.
I’m Registered—How Do I Access the Attendee List?
I’m Registered—How Do I Access the Attendee List?
All registered attendees will receive a link to the attendee list via email. If you need it sooner or didn’t receive the message, feel free to reach out to us directly at contact@housingconferences.com and we’ll be happy to assist.
Yes – There’s a Mobile Networking App
Yes – There’s a Mobile Networking App
Yes, we have a mobile networking app available for all attendees. It’s a great way to view the agenda, connect with other participants, and stay updated throughout the event.
Details on how to download and access the app will be shared via email prior to the conference.
If you didn’t receive the message, feel free to reach out to us directly at contact@housingconferences.com and we’ll be happy to assist.
When and where is the conference taking place?
When and where is the conference taking place?
- Venue: JW Marriott Los Angeles L.A. LIVE
- Address: 900 W Olympic Blvd, Los Angeles, CA 90015
- Website: JW Marriott Hotel
When and where should I check in for the conference?
When and where should I check in for the conference?
The conference registration desk is located in the Platinum Ballroom Foyer on the second floor of the JW Marriott Hotel.
- Monday, April 21: 3:00 PM – 7:00 PM
- Tuesday, April 22: 7:00 AM - 7:00 PM
- Wednesday, April 23: 7:00 AM – 1:30 PM
Where can I view the detailed schedule?
Where can I view the detailed schedule?
What meals are provided during the conference?
What meals are provided during the conference?
Tuesday, April 22: Enjoy morning coffee and a full breakfast to start the day, followed by a lunch buffet and an evening cocktail reception with hors d'oeuvres (please note, dinner will not be served).
Wednesday, April 23: The day begins with coffee and a full breakfast, with a lunch buffet served midday.
Do I need to pre-register for the sessions at the conference?
Do I need to pre-register for the sessions at the conference?
All conference sessions are open to attendees. We encourage you to participate in as many sessions as possible to maximize your experience. Consult the complete agenda in this guide or access our event mobile app for more information.
Do I need to wear my name badge?
Do I need to wear my name badge?
Yes, name badges must be worn at all times as they are your ticket to all sessions and meal functions. If you lose your badge, please visit the registration desk for assistance.
What is the conference attire?
What is the conference attire?
Business professional attire is recommended for the duration of the conference.
Will there be filming and photography?
Will there be filming and photography?
Yes, portions of the conference will be filmed and photographed. These may be used on our website and social media.
What is the cancellation policy?
What is the cancellation policy?
Once your registration is confirmed, it is non-refundable. Cancellations will not result in a refund, and unattended events (no-shows) are also non-refundable. Canceling your registration does not automatically cancel your hotel reservation, which you must do independently.
Do you have a substitution policy?
Do you have a substitution policy?
If you are unable to attend, you may transfer your registration to a substitute from your organization. Substitution requests must be submitted in writing by the original registrant to contact@housingconferences.com. Note that badges are non-transferable post-printing, and badge swapping is strictly prohibited.
Can I view the attendee list?
Can I view the attendee list?
The attendee list will be emailed to registered participants one week before the conference, but it can also be requested by emailing: contact@housingconferences.com
Exhibitor Questions
Where Should I Ship My Booth Materials?
Where Should I Ship My Booth Materials?
Here are the shipping details for your booth materials:
Shipping Address:
Ritz-Carlton / JW Marriott LA LIVE
Attn: [Name of Onsite Recipient + Cell Number]
(Student & Workforce Housing Development Conference)
900 W. Olympic Blvd.
Los Angeles, CA 90015
Please ensure your shipment arrives no more than 5 calendar days prior to the event to avoid storage fees. Note that FedEx Office at the hotel does not accept or store packages, so be sure to address it to a representative who will be onsite.
Delivery to Booth:
Yes, the hotel's Shipping & Receiving (S&R) team can deliver your packages to your booth space within the Platinum Ballroom. However, someone from your team must be present to sign for the delivery. Please also note that a delivery fee may apply depending on the handling requirements.
Return Shipping / Package Pickup:
The hotel does support outbound shipping. All return shipments must have a completed carrier airbill attached. For any pickups outside of FedEx, UPS, or USPS, your team will need to coordinate directly with your selected courier.
If you have any special shipping needs or would like to confirm timing of delivery, you can contact the S&R Office directly at 213.765.8649.
Exhibitor Setup and Breakdown:
Exhibitor Setup and Breakdown:
Setup Hours:
Monday, April 21: 3:00 PM - 7:00 PM
Tuesday, April 22: 7:00 AM - 9:00 AM
Breakdown Hours:
Wednesday, Arpil 23: 12:00 PM - 2:00 PM
How can I order electricity or other services?
How can I order electricity or other services?
If your display requires electricity, please call the hotel’s in-house technology service provider, Encore, at 1-323-491-0315 or 1-866-351-1144
Where can I pick up my items shipped to the hotel?
Where can I pick up my items shipped to the hotel?
For package storage and deliveries, contact the FedEx Office Business Center at (213) 275-3657. Packages can be collected from the center, with handling fees applicable. For larger items (packages, pallets, crates, display cases), arrange delivery with the team at the same number. Note that package delivery should be arranged only after check-in and will require a recipient’s signature.
Can I ship items out of the hotel?
Can I ship items out of the hotel?
Yes, FedEx Office offers pack and ship services, along with packaging materials for purchase. Each outbound package must have a completed carrier airbill. Complimentary FedEx Express® shipping boxes and airbill forms are available. Coordination for third-party courier pickups should be arranged directly with those vendors and FedEx Office informed about the details. An outbound handling fee applies to all packages and freight.
